Privacy policy

Introduction

Speelgoedmuseum Mechelen is committed to privacy and the protection of personal data. This statement clearly informs how data is collected, processed and stored, in accordance with the General Data Protection Regulation (GDPR).

Processing of personal data

We process personal data only for the purposes for which it was provided, including participation in activities, purchase of tickets, press relations, communication and financial administration. Data is not passed on to third parties unless necessary for the fulfilment of these purposes.

Personal data collected

We process different types of personal data depending on the purpose, such as:

Identity data
Contact details
Government identity data
Personal characteristics
Financial data
Images on museum visits
Data collection on the website

When visiting the website, some data are automatically collected, such as IP address, pages opened and browser used. Cookies are used to improve user-friendliness.

Data of minors

Data of minors under 16 will only be collected with parental or guardian consent. We aim not to collect data from children under 13 years of age.

Third parties and data transfer

Data is only provided to third parties as necessary for the fulfilment of purposes, such as ticket sales, cloud storage and financial administration. We make processor agreements for this purpose to ensure data protection.

Retention period and security

Data is not kept longer than necessary, with a maximum of 10 years after its last use. We take various measures to secure data against unauthorised access, loss or disclosure.

Rights of data subjects

You have rights in relation to your personal data, including rights of access, correction, deletion, restriction of processing and objection. You can exercise these rights by contacting us using the contact details provided.

Questions and complaints

For questions or complaints about privacy, please contact us at: communicatie@speelgoedmuseum.be

Until 29 September 2024:
Toy Museum Mechelen
Nekkerspoelstraat 21
2800 Mechelen

From 30 September 2024:
Mechelen railway station, kiss & ride zone
Koning Albertplein 2B
2800 Mechelen

Unresolved complaints can be submitted to the Belgian Data Protection Authority.

Changes

This privacy policy may be amended in the event of changes in services or legislation. Important changes will be communicated and permission will be requested for new purposes.